The importance of emotions in human communication is undeniable. Emotions convey much more than words ever could and are crucial for expressing intentions. While negative emotions create distance, positive emotions help build empathetic, long-term, and trustworthy connections.

 

The Digital Challenge

In digital communication, the transmission and recognition of emotions are significantly limited. Technical factors such as camera quality, internet connection, and audiovisual synchronization often pose challenges. Additionally, the restricted view of body language and absence of subtle non-verbal cues can hinder or mislead emotional expression. 

Furthermore, digital interactions lack sensory experiences like smell, touch, and taste, which hampers effective communication. This phenomenon can be summarized as Digital Distance, an obstacle that advanced technology is well able to overcome.

 

The Solution

CSE's Real-Time Recommender bridges Digital Distance by transforming emotions into visible, evaluable, and actionable information, making digital communication human, trustworthy, and sustainable. Emotions are and will remain unique and essential, distinguishing each and every person. The Real-Time Recommender ensures this uniqueness is preserved in the digital world while providing recommendations on how to react to them.

 

​